Field Service Engineer (Indonesia)

Customer support is seeking a service engineer for supporting our regional as well as worldwide customers. The ideal candidate is one having some hands-on or operational experience involving marine equipment’s like propulsion, deck machinery or steering gears. The role also involves providing product support to our customers as well as being part of a knowledge pool providing back-end support for the field service team.

Innovate for a better world with us. Protechting People and Planet drives every solution.

Responsibilities

• Focus on customer support, commissioning, and service on assigned Kongsberg Maritime product
• Perform service activities locally in Indonesia or other parts of South-East Asia and maintaining good relationship with clients
• Proper preparation and execution of work assigned and ensure standards are always met
• Responsible for generation of service reports, upkeep database and other relevant documents
• Handling pre and post administrative work
• Required to undertake ad-hoc duties which may be assigned from time to time.

Qualifications and experience

• Minimum Diploma/Degree in Mechanical Engineering
• Ability to read and interpret technical drawings and manuals
• Relevant working experience in maritime industry
• Strong decision-making, problem-solving, and creative thinking skills
• Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner.
• Ability to work independently and collaborate with own team and with colleagues from other offices operating on different time zones
• Willing to travel across SEA as per job requirements

At KONGSBERG, we believe that diversity fuels innovation. We encourage you to apply, even if you do not meet every requirement. Research shows that women and minority groups are less likely to apply to jobs unless they meet every single qualification. Your unique perspective is valuable to us. Your skills, attitude and perspective could be exactly what we are looking for!

You are able to

• develop a high-reaching, but realistic business vision and translate it into a workable strategy
• identify commercial opportunities and you have a strong positive impact on business growth and profitability
• focus on bottom-line results, identify potential risks and monitor the financial impact of own activities
• demonstrate specialist knowledge and expertise in own area
• produce fresh and imaginative ideas and solutions

What we can offer

• An inspiring and safe work environment
• International work environment and multidisciplinary team collaboration
• Professional development and career opportunities
• Competitive pay and benefits

Protechting People and Planet guides us, and diverse backgrounds ignite problem-solving

Work location

Jakarta, Indonesia

Point of contact

Mr Tay Shaw Wee

Mr Teo Wee Chong

Kongsberg Maritime is a technology pioneer, enabling a more sustainable future for our oceans. Our zero-emission integrated technologies advance the maritime industry and solve our customers' toughest problems. With unmatched competence, domain knowledge, innovation, and market reach, we are the trusted maritime partner. Headquartered in Kongsberg, Norway, the company has manufacturing, sales and service facilities in 35 countries

Our Global Customer Support division is responsible for Kongsberg Maritimes services, upgrades and support in the aftermarket. Our 3000 employees are present in 35 different countries around the world. During the operational lifetime of more than 30.000 installations, we ensure cost-efficient delivery of services, upgrades and spare parts in order to secure availability and predictability to our customers.

KONGSBERG is a leading global technology group. Throughout our proud two hundred year history, we have continuously advanced, applying innovative solutions to the needs of our customers, partners and society at large. We believe diversity is our strength. By fostering an inclusive and diverse culture we nurture and ensure space for different perspectives and ideas. We are determined in our work to mature and improve our ability to utilize our diversity and culture of differences to create positive business results.

Protechting people and planet